Introducing MYS Sidekick
Using the MYS Application just got even easier! We're excited to announce MYS Sidekick - an educational tool providing on-screen guidance and self-service help within the MYS Application.
We have an exciting announcement!
Using the MYS Application just got even easier.
MYS believes in empowering you to effectively and efficiently organize and manage your trade show and/or conference, so we made a huge decision to invest in your user experience to help you get the most out of your MYS products. We're excited to introduce MYS Sidekick, releasing November 1.
What is Sidekick?
● MYS Sidekick is a tool that layers on top of the MYS Application to provide on-screen process guidance and self-service help enabling you to complete many of your day-to-day tasks with the answers you need right at your fingertips.
How can Sidekick help me?
● We have created a contextual help widget within the show admin to house helpful resources such as FAQs, documents for best practices, videos, and other helpful tips.
● Additionally, you will see tip buttons and icons throughout the MYS platform that can you can scroll over to access help text or explanations right where you need it most.
● For new application users, Sidekick will provide easy onboarding instructions to help them get started right away.
How can I get started?
● Using Sidekick is simple! Starting November 1, when you open the MYS dashboard and select your show, you'll be greeted with a welcome message to help you get started.
● You may also click the help widget in the bottom right-hand corner of your screen to access resources by searching for them in the keyword text box. If you cannot find what you need, we will be glad to assist you. The expansion of content in MYS Sidekick will be continuous so if you don’t see what you need now, chances are, it is coming.
● We hope MYS Sidekick makes it easier for you to use MYS. If you have questions, don’t hesitate to reach out to firstname.lastname@example.org. We look forward to helping you get the most out of your MYS products!